One of the insurance policies and techniques, a home care business must have is the Safeguarding Policy and Procedure. Below is the Safeguarding Policy and Procedure used by Quality Home Care which you are pleasant to adjust to suit your own business needs. You can use it as a starting point to develop your own Safeguardng Procedure and Policy. Quality Home Care is focused on ensuring the safety and welfare of customers and therefore considers any form of abuse unacceptable. Relative to the Department of Health’s ‘No Secrets’ guidance, the first concern of Quality Home Care is to always endeavor to ensure the safety and security of susceptible customers, or a known member of a customer’s household.
It is the duty of all staff to do something on any suspicion or evidence of abuse or overlook and to spread their concerns to the registered manager and/or managing director. It’s the treatment manager’s/director’s responsibility to ensure that any allegations of abuse are reported to the neighborhood authority and to the regulatory body.
The local power in the geographical area where in fact the allegation and/or potential incident have occurred is the responsible company for coordinating a response to Safeguarding notifications and concerns and for implementing the decided multi-agency procedures. The contact details for the neighborhood council receive at the end of this record in the event of an emergency or allegation. Contact details of other statutory companies including the law enforcement and regulators are also given at the end of this …